OUR VALUES

TRUST is the foundation of HAYES FM: we will be independent, impartial and honest.

As an organisation:
We will be truthful and fair in all our programmes and services;
We will make sure our input tests all points of view, and gives a voice to a wide range of opinions;
We will always act in the community interest;
We will resist pressure on our output from political parties, religious groups and lobby groups;
We will always act in good faith: and admit mistakes when we make them and take appropriate action;

As an individual:

We will disclose personal interests which might cause a conflict of interest;
We will deal fairly with suppliers, contributors and members of the public.

COMMUNITY is at the heart of what we do as HAYES FM

As an organisation:

We will continually push the boundaries of questioning and knowledge;
We will aim to stretch people’s imagination and expand their horizons to think outside their beliefs and boundaries;
We will seek inspiration and learning from the community without pandering to it.

As an individual:

We will relish feedback and respond honestly to what our audiences and customers have to say, whether we like it or not;
We will recognise that not everyone is like us or our family or friends;
We will respect our audiences and never patronise them;
We will be welcoming and make sure people have a good experience when they come into contact with Hayes FM.